Privacy Policy for Chainx Go
Effective date: December 15, 2025
Introduction
Chainx Go ("we", "us", "our") provides leads analytics and insights to help teams track, enrich, and analyze prospective contacts. We respect your privacy and are committed to protecting personal data. This policy explains what data we collect, how we use it, when we share it, and the choices you have.
Scope
This policy applies to data we collect through our website, application, and any integrations (including optional integrations with third-party services such as LinkedIn) that you authorize. If you choose to connect third-party accounts or import data from other services, additional terms may apply.
Data We Collect
Information you provide
Account information (name, email), billing details, and any content you upload or submit to the service.
Automatically collected data
Usage data, logs, IP address, device and browser information, and analytics collected to operate and improve the service.
Data from third parties (including LinkedIn)
If you choose to connect a LinkedIn account or otherwise import or analyze LinkedIn data, we will only access and process the data you explicitly authorize and only to the extent permitted by LinkedIn's developer policies and applicable law. Examples may include profile names, job titles, company names, contact details and other limited profile fields you permit.
How We Use Data
- Provide and operate the service, analytics and reporting.
- Enrich leads and deduplicate records to improve accuracy.
- Send transactional communications and account notices.
- Detect, prevent and investigate fraud, abuse, and security incidents.
- Comply with legal obligations.
Legal Basis
Where required, our processing is based on your consent, the performance of a contract, our legitimate interests (for example to operate, improve and secure the service), or compliance with legal obligations.
Sharing and Disclosure
We do not sell personal data. We may share data with: service providers who perform services on our behalf (hosting, analytics, payment processors), law enforcement or regulators when required by law, and with your consent. If you import LinkedIn or other third-party data, any sharing will follow the permissions you grant and LinkedIn's developer policies.
LinkedIn Compliance
If you connect LinkedIn or use LinkedIn APIs with Chainx Go, you agree that we will handle data in accordance with LinkedIn's Developer Guidelines and the requirements for app association and member data access. We will only request the least privileged permissions necessary to provide the requested features. We will not store or use LinkedIn member data for purposes beyond those permitted by LinkedIn's terms and applicable law. You are responsible for ensuring you have the right to provide any LinkedIn data to us and for obtaining any necessary member consents.
Data Retention
We retain personal data as long as necessary to provide the service, fulfill legal obligations, resolve disputes and enforce agreements.
Security
We apply reasonable technical and organizational measures to protect data. However, no online service is completely secure — if you suspect a security issue, contact us immediately.
Your Rights
Depending on your jurisdiction, you may have rights to access, correct, port, restrict, or erase your personal data, and to object to certain processing. To exercise your rights, contact us at the address below.
Children
Our service is not directed to children under 16. We do not knowingly collect personal data from children.
Changes to This Policy
We may update this policy; material changes will be posted with an updated effective date. Continued use of the service after changes indicates acceptance of the updated policy.
Contact
For questions or requests regarding this policy or your data, contact:
Chainx GoEmail: privacy@chainx.id
Note on LinkedIn data: Chainx Go follows LinkedIn's developer and app association requirements. If you connect LinkedIn to Chainx Go, you are responsible for ensuring you have the right to share that data and for complying with LinkedIn policies: https://www.linkedin.com/help/linkedin/answer/a548360/